You did well overall. I realised that I had ordered the wrong material as soon as I ordered, overnight. I called as soon as the lines were open in the morning and was told the item was already in production. This was disappointing that there was nothing I could do to correct the order once finalised. The correction which would have increased the value of the order. Delivery was prompt and the item is good quality.
Amazing customer service , will definitely use again, and loved the scarf .
You're the best
I am very pleased with the vibrancy in the colours of my silk scalf....The quality was excellent I will definatley use bags of love for other products,,,
Many thanks
Julie Riddell
I found the download of my design very difficult. However, I did think that the final result was good. The material is just fine and the delivery was prompt.
I would like to have been able to order a larger shawl - evening wrap - like a pashmina size.
Overall, I would use you again and would encourage others to do the same. But be very clear that the design you submit will be exactly what you receive.
Great product. Speedy delivery.
I bought a personalised scarf. I got an email as soon as I had submitted the order to let me know my picture was not high enough resolution, which gave me a chance to rectify it. The end result (with a higher resolution image) was great. Really fast turnaround too. I called halfway through production to upgrade my delivery choice and ensure the package arrived on time, and the team was efficient and helpful.
I used the chat facility during the design process and was really happy with the help I received. The delivery was amazingly quick. I was happy with everything apart from the feel of the silk georgette, which doesn't feel as silky-smooth as I'd expected. The feedback was courteous but I was told that this was the first time they had received such a comment.
Fast delivery, excellent service thank you.
very quick, tin was excellent quality, scarf was good too.
Once again AWESOME!
Thanks